This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Removing Gophoto.it malware extention (2015)

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Scribe

zhipa
zhipa
more options

Hi, I have recently noticed I have an unwanted add-on called Gophoto.it.

I have tried to remove the addon but am so far having no luck. I'm a Mac OS X v10.10 user with Firefox v40.0.3

When on the addons page in firefox there is no option to remove the add-on, just to disable it. I have tried restarting in safe-mode, as well as a fresh install to remove it but I'm still unable to.

I tried to remove it manually, I searched about:config and have come up with one result, I have tried to find this in the directory under extensions and the corresponding file doesn't show up. (The preference name for the file is: extensions.a2ea36bf108774aaa882cff78f7d9d95cdfb1672d116a4eb48be044786bd1d3ddcom34068.34068.internaldb.Resources_resource_175513)

I Also removed the folder called "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}" from Library/Application Support/Mozilla/Extensions directory, That didn't solve the problem either.

I wish to completely remove this persistent malware (not just keeping it disable). I would really appreciate it if anyone be able to help.

Thanks.

Hi, I have recently noticed I have an unwanted add-on called Gophoto.it. I have tried to remove the addon but am so far having no luck. I'm a Mac OS X v10.10 user with Firefox v40.0.3 When on the addons page in firefox there is no option to remove the add-on, just to disable it. I have tried restarting in safe-mode, as well as a fresh install to remove it but I'm still unable to. I tried to remove it manually, I searched about:config and have come up with one result, I have tried to find this in the directory under extensions and the corresponding file doesn't show up. (The preference name for the file is: extensions.a2ea36bf108774aaa882cff78f7d9d95cdfb1672d116a4eb48be044786bd1d3ddcom34068.34068.internaldb.Resources_resource_175513) I Also removed the folder called "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}" from Library/Application Support/Mozilla/Extensions directory, That didn't solve the problem either. I wish to completely remove this persistent malware (not just keeping it disable). I would really appreciate it if anyone be able to help. Thanks.

All Replies (1)

Scribe
Scribe
more options

Hi, not sure if this will be of help - Remove Go Photo.it V9.0 Ads from Apple Mac OS X.

Also - Malwarebytes Anti-Malware for Mac.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.