This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

remove gophoto.it

  • 5 uphendule
  • 88 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu John_Spraggs

more options

Hi, I have recently noticed I have an unwanted addon called gophoto.it.

I have tried to remove the addon but am so far having no luck.

When on the addons page in firefox there is no option to remove, just to disable. I have tried restarting in safemode to remove it but am still unable to.

I tried to remove it manually, I searched about:config and have come up with one result, I have tried to find this in the directory under extensions and the corresponding file doesnt show up.

The preference name for the file is: extensions.a2ea36bf108774aaa882cff78f7d9d95cdfb1672d116a4eb48be044786bd1d3ddcom34068.34068.internaldb.Resources_resource_175513.value

If anyone has any ideas I would be really greatful! Thanks.

Hi, I have recently noticed I have an unwanted addon called gophoto.it. I have tried to remove the addon but am so far having no luck. When on the addons page in firefox there is no option to remove, just to disable. I have tried restarting in safemode to remove it but am still unable to. I tried to remove it manually, I searched about:config and have come up with one result, I have tried to find this in the directory under extensions and the corresponding file doesnt show up. The preference name for the file is: extensions.a2ea36bf108774aaa882cff78f7d9d95cdfb1672d116a4eb48be044786bd1d3ddcom34068.34068.internaldb.Resources_resource_175513.value If anyone has any ideas I would be really greatful! Thanks.

Isisombululo esikhethiwe

This has been bugging me for a while as well, and I finally cracked it! The GoPhoto.it extension is in your home directory, under Library/Application Support/Mozilla/Extensions. The folder called "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}" is the one you need to delete.

Your Library folder is hidden by default on newer versions of Mac OS, the easiest way to get there is to open the terminal and type "open ~/Library"

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 22

All Replies (5)

more options

Please see the Disable or remove Add-ons.

For this addon, you have to uninstall from the control panel, that is why there is no remove button inside of Firefox.

If your homepage etc has been hijacked see the below articles/links beside the bullets.

more options

Sorry should have mentioned I am using a Mac.

But homepages is fine, no toolbars as such, just an image enlarger when rolling over images.

Have disabled it but am looking to completely remove it.

Thanks.

more options

Isisombululo Esikhethiwe

This has been bugging me for a while as well, and I finally cracked it! The GoPhoto.it extension is in your home directory, under Library/Application Support/Mozilla/Extensions. The folder called "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}" is the one you need to delete.

Your Library folder is hidden by default on newer versions of Mac OS, the easiest way to get there is to open the terminal and type "open ~/Library"

more options

Thanks Junkshow! This seems to have done the trick!

more options

Actually, the {ec803... folder's name is Firefox's application ID and that is where any extension is expected to go. (See MDN > Mozilla > Add ons > Installing Extensions over at developer.mozilla.org). You will lose any other extensions that are in there if you delete the folder. I would hope it will be automatically regenerated the next time an extension needs to go there.

I'd like to know if the GoPhoto extension was able to self install or whether it needed to trick the user into the install.