I tried to convert my old POP# account to IMAP, following the tutorial explicitly, and now I have two T-bird accounts that don't work.
I tried to change my POP3 account to IMAP by following the tutorial at Thunderbird support. I created the IMAP account with the same settings as my POP3 account and did not delete, it as instructed in the tutorial. Now I have two identical email accounts, one POP3 with all my old email, that I have to keep, and a new IMAP account that imported about 6000 emails from my POP3 account (but not all of the 16K archived there).
The problem is that neither account works now and if I go to "tools" and "account settings" and click any menu item it tells "An account with this name already exists. Please enter a different account name."
I followed the Thunderbird tutorial "converting from POP3 to Imap" directions explicitedly but now Thunderbird is broken.
All Replies (4)
We see this all the time.
You can not change an account in Thunderbird from POP to IMAp or vise versa.
You can add a new account, using the old account information so you have the same account configured as both IMAP and POP. You can also delete the POP account so you have only one again.
To clear your error message, change the name of the account that is open before you. Try adding a 1 if you can think of nothing better to call the account. You can always change is again later.
You didn't read my question. I did all of that and now I have two accounts that I can't access because...well read the question.
Matt said
To clear your error message, change the name of the account that is open before you. Try adding a 1 if you can think of nothing better to call the account. You can always change is again later.
7grant said
You didn't read my question. I did all of that and now I have two accounts that I can't access because...well read the question.
Obviously you did not get to the end or you would not have posted that, so I have quoted it again for you. Just the relevant last parragraph
Matt said
To clear your error message, change the name of the account that is open before you. Try adding a 1 if you can think of nothing better to call the account. You can always change is again later.