This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

An error occurred while sending mail.

  • 1 baphendule
  • 1 inale nkinga
  • 61 views
  • Igcine ukuphendulwa ngu user1121639

Edie
Edie
more options

I am receiving this error message each time I attempt to send an email. How/why do I switch my email client to use SASl authentication. Not at all sure what this means.

An error occurred while sending mail. The mail server responded: 4.7.1 : Recipient address rejected: Policy Rejection- Email send quota has been exceeded for your host. Please switch your email client to use SASL authentication --- contact support if unsure how to..

I am receiving this error message each time I attempt to send an email. How/why do I switch my email client to use SASl authentication. Not at all sure what this means. An error occurred while sending mail. The mail server responded: 4.7.1 : Recipient address rejected: Policy Rejection- Email send quota has been exceeded for your host. Please switch your email client to use SASL authentication --- contact support if unsure how to..

Isisombululo esikhethiwe

Hopefully all you need to do is change the e-mail settings to use SSL/TLS (security protocols). If you know how to do this, please do. If you need help with this, then please provide your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

user1121639
user1121639
more options

Isisombululo Esikhethiwe

Hopefully all you need to do is change the e-mail settings to use SSL/TLS (security protocols). If you know how to do this, please do. If you need help with this, then please provide your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.

Okulungisiwe ngu user1121639