This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Location Sharing Stopped Working. Bug in recent update?

  • 2 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Steve R.

Steve R.
Steve R.
more options

Using Firefox 72.0.2 and Ubuntu 16.04. Location sharing was working, up until today. Google maps and Hulu says that my location could not be determined. Would appear that something broke with Firefox.

Using Firefox 72.0.2 and Ubuntu 16.04. Location sharing was working, up until today. Google maps and Hulu says that my location could not be determined. Would appear that something broke with Firefox.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That appears to be a problem with Firefox from the repositories that doesn't seem to include the Mozilla Location Service Key and doesn't offer an alternative. You can check that on the "Help -> Troubleshooting Information" (about:support) page.

You will have to use Firefox from the Mozilla server. Note that current is Firefox 73.0.1.

Steve R.
Steve R. Umnikazi wombuzo
more options

I have filed a bug report with Ubuntu. While your post does not solve the immediate problem, it does point to possible solutions. Thank-you.