Email Threading is Random
When I move email to a folder on my local drive, the threading seems to break and just toss random emails into a thread. Any ideas how to fix this? See image! I'm using 64-bit 91.5.1 on Windows 10.
Isisombululo esikhethiwe
right click the folder and select properties and then the repair button. It may be there are issues with the indexes.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (6)
Sorry...now see image
Okulungisiwe ngu rfeigels
Sorry...with image.
Threading uses the references header to determine if a mail is in a thread. Unfortunately some people think clicking reply and removing all the visible text is a new email so misthreading occurs because they re used an old email.
I suggest you check the references and make sure they truly are "random" (ctrl+U opens message source)
I checked that and that wasn't the issue. They are truly unrelated.
Isisombululo Esikhethiwe
right click the folder and select properties and then the repair button. It may be there are issues with the indexes.
That was it!! Thank you. Simple fix.