Junk Mail going in Trash Folder Instead of Junk Folder
In one of the email accounts I set up on Thunderbird (that has been in use for 10 years or more), Thunderbird has, in the last year, started automatically putting all junk email into the Trash folder instead of the Junk folder. If I manually move it into the Junk folder, it moves it back to the Trash folder in a day or so. The Account settings are marked to put it in the Junk folder so it is not the settings. What can I do to change this annoying behavior? Another email account I use in Thunderbird does not do this and I can see no difference in how it is set up.
All Replies (4)
Is your account IMAP? I am guessing Yes. So what is your providers retention policy for spam. My guess is limited then into the trash.
It is an IMAP account. I am confused by your answer. I can sign in online and look at settings but I think that is for webmail. If it is more than that, there is nothing there that says to put spam in trash folder instead of junk folder. I thought Thunderbird settings under Account Settings would be the control for my Earthlink account. I must be missing something here. Thank you for replying.
No webmail and Thunderbird are basically the same thing when IMAP is used as everything is synchronized. So if your provider is dropping spam into the trash after a set period,say 14 days. Thunderbird will synchronize that change into your local Thunderbird.
If you set the web mail to automatically trash junk then Thunderbird will synchronize that as well.
Thunderbird settings are what you are asking Thunderbird to do, not what it synchronizes from the server, that is entirely different. Likewise if you add the account to a phone using imap and delete the mail on the phone, hat will synchronize to the server and then to Thunderbird. Effectively deleting the email. If the phone does not place a copy in the trash, then Thunderbird will simply remove the copy it has, as it does not see it as a deletion to be placed in trash. Only a synchronization. If the phone places a copy in the trash, then a copy will synchronize to Thunderbird in the trash.
This page suggests to me that Earthlinks spamblockers default action for spam is to delete it.
Perhaps review your spamblocker settings as shown here.
Thanks again for your reply. You are correct that the Earthlink spamblocker descriptions appear to indicate that it dumps spam into the trash folder rather than leaving them in a spam/junk folder. I'm going to try playing with the settings a little to see if changing deletion time gets me to what I want. Not sure why this changed to this behavior in the first place as I had not made any changes to settings but so it goes. Thanks again!