This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

iCloud Custom Domain Setup

  • 2 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Matt

shopping24
shopping24
more options

I'm trying to setup IMAP settings for an iCloud account using a custom domain. I'm running into a authentication problem. I don't get a lot of feedback from the error: Login to account "sss@yyy.com" failed Login to server imap.mail.me.com with username sss@yyy.com failed

I'm using an app specific password [0] and my iCloud account as the username which is also based on my custom specific domain yyy.com. I've also tried my iCloud alias which maps to aliasname@icloud.com as the username as well as "aliasname" without the @icloud.com. No luck with any of the permutations.

Any hints on troubleshooting this? Any issues people are seeing with iCloud IMAP and/or using custom domains with it that might help me with this?

[0] - https://support.apple.com/en-ca/HT204397

I'm trying to setup IMAP settings for an iCloud account using a custom domain. I'm running into a authentication problem. I don't get a lot of feedback from the error: Login to account "sss@yyy.com" failed Login to server imap.mail.me.com with username sss@yyy.com failed I'm using an app specific password [0] and my iCloud account as the username which is also based on my custom specific domain yyy.com. I've also tried my iCloud alias which maps to aliasname@icloud.com as the username as well as "aliasname" without the @icloud.com. No luck with any of the permutations. Any hints on troubleshooting this? Any issues people are seeing with iCloud IMAP and/or using custom domains with it that might help me with this? [0] - https://support.apple.com/en-ca/HT204397

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Generally custom domains come with custom mail servers, not icloud.

I would expect you should be setting up email addresses for YYY.com using the supplied mail server.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Or perhaps you should be using an app password. https://support.apple.com/en-us/HT204397