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Email account not showing on left panel

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I recently switched over from mailbird to thunderbird. I'm adding all my accounts but for some reason one of them won't show in the left side panel. Anyone have any ideas how to fix this please

I recently switched over from mailbird to thunderbird. I'm adding all my accounts but for some reason one of them won't show in the left side panel. Anyone have any ideas how to fix this please

Isisombululo esikhethiwe

I found the issue. I only had one folder under that account and it was not subscribed in my cpanel. I subscribed to that folder in cpanel, and it showed up in Thunderbird.

Thanks for the help

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

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Does it show under Unified Folders? Does it have any folder with names that are unique to that one account?

Helpful?

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It is listed under the unified inbox, but the email address isn't shown below like the others.

Helpful?

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The account is only listed below the unified folder if there are folders that are unique to the account.

Helpful?

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Isisombululo Esikhethiwe

I found the issue. I only had one folder under that account and it was not subscribed in my cpanel. I subscribed to that folder in cpanel, and it showed up in Thunderbird.

Thanks for the help

Helpful?

Buza umbuzo

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