This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot install Adobe update: no yellow bar, no "Install missing plugins"

  • 1 baphendule
  • 19 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu the-edmeister

wattam
wattam
more options

Following advice in FAQs I went to Adobes test page: no yellow bar appeared, nor a box "Install missing plugins". Trying to install Adobe Flash 10 leads to a message to close down Firefox.

Following advice in FAQs I went to Adobes test page: no yellow bar appeared, nor a box "Install missing plugins". Trying to install Adobe Flash 10 leads to a message to close down Firefox.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Old instructions, that "yellow bar" was used on older versions of Firefox.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.