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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am using Firefox 3.6 on my PC , and now, when I select File > New Tab (Ctrl+T), no new Tab shows up. Nor does it show up when I click the new Tab symbol next to my other tabs. How can I get the New Tab feature to work again?

  • 5 uphendule
  • 18 zinale nkinga
  • 32 views
  • Igcine ukuphendulwa ngu TonyE

jameyfrank
jameyfrank
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In the past 48 hrs, all of a sudden, the New Tab feature on my PC< using Firefox 3.56, simply stopped working. I did not change settings, or download a new version of Firefox. it just stopped working. There are other scenarios where it does still work (for example, if I want to open a link on a web page, I can right click and open the link in a new tab), but if I simply want to have multiple websites open at once on my PC, I am forced to have multiple versions of Firefox open, as my New Tab option seems to be disabled or something. Can you help?

In the past 48 hrs, all of a sudden, the New Tab feature on my PC< using Firefox 3.56, simply stopped working. I did not change settings, or download a new version of Firefox. it just stopped working. There are other scenarios where it does still work (for example, if I want to open a link on a web page, I can right click and open the link in a new tab), but if I simply want to have multiple websites open at once on my PC, I am forced to have multiple versions of Firefox open, as my New Tab option seems to be disabled or something. Can you help?

Isisombululo esikhethiwe

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (5)

TonyE
TonyE
  • Moderator
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Isisombululo Esikhethiwe

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

jabrenna
jabrenna
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Uninstalling the Ask toolbar fixed the problem immediately and only took 2 minutes to do. Thanks for the speedy solution!

jameyfrank
jameyfrank Umnikazi wombuzo
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Thanks Tony! That fixed the problem :)

Leliforever
Leliforever
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I don't have tha ask toolbar and it still doesn't work...any ideas?

TonyE
TonyE
  • Moderator
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Leliforever, cheek you list of installed add-ons, the Ask toolbar can be installed without the users knowledge.

For checking other extensions that may cause this, follow the procedure in this link - https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes