This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I transfer bookmarks and history(on an external hard drive)from Firefox22.0.0.4971 to current version?

  • 8 uphendule
  • 5 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu Guideppe

more options

On a recent problem,I refreshed my pc(windows8)which deleted Firefox 22.0.0.4917.I had installed this version on an external hard drive.I then had to download a new version of Firefox.How can I retrieve my bookmarks and history from the older version and install on the current version??

On a recent problem,I refreshed my pc(windows8)which deleted Firefox 22.0.0.4917.I had installed this version on an external hard drive.I then had to download a new version of Firefox.How can I retrieve my bookmarks and history from the older version and install on the current version??

All Replies (8)

more options

If you search the external hard drive, can you find a folder named bookmarkbackups?

If Firefox was installed under your Windows user profile folder, that may be a hidden directory. Either manually include hidden files and folders in your search, or make them visible as described in this article: http://windows.microsoft.com/en-us/windows/show-hidden-files (I assume this would be through the Desktop on Windows 8).

Assuming you find that folder, check out this article. You would use Choose Files to navigate the Restore dialog over to your external drive, or you could copy the bookmarkbackups folder to a convenient location on the C drive.

Restore bookmarks from backup or move them to another computer

Any luck?

more options

If your Firefox data wasn't on the external drive but on the formatted drive, check for the following directory to dig up your old Firefox data:

C:\Windows.old

more options

It is on external drive-tried your suggestion but no success.Thank You.

more options

Found file OK but it will not open-will not do anything in fact.I think I will resurrect my old pc and burn a disc ans re-install---Thank You

more options

Hi Guideppe, a .json file is a formatted data file that you do not want to try to execute or edit. However, following the Restore process in the article I linked above, Firefox should be able to extract and restore your bookmarks from that file. If you already tried that, did you get a specific error message?

more options

Did not get an error message but dates to select only went back about 3 days.Thanks anyway.

more options

On that menu, Firefox only lists backups in the current settings folder. To open a backup from a different folder, try the "Choose File..." option at the bottom of the menu and then open it from wherever it is (either a convenient location such as Desktop or Documents were you copied it, or on your external media).

more options

Problem corrected thanks to your expertise!Thank You very much!!