Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Not Receiving My EMails In Firefox

  • 1 antwoord
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur david

more options

Every time I attempt to download my messages in my Firefox Account, I receive the following message:

The IMAP server imap comcast.net does not support the selected authentication method. Please change the "Authentication Method" in the "Account Settings Server settings"

I do not know how to repair this problem. Can you repair it for me? Thank you.

Jeanne T. McCloskey

Every time I attempt to download my messages in my Firefox Account, I receive the following message: The IMAP server imap comcast.net does not support the selected authentication method. Please change the "Authentication Method" in the "Account Settings Server settings" I do not know how to repair this problem. Can you repair it for me? Thank you. Jeanne T. McCloskey

All Replies (1)

more options

Please share the settings you have for the account, the incoming server and the outgoing server. Thank you. That will help in giving feedback.