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can't run thunderbird or download it

  • 1 reply
  • 0 have this problem
  • Last reply by david

elliotcramer
elliotcramer
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It stopped working saying can't load xpcom. When trying to download new thunderbird Avast finds a virus although the claim is The file named XUL. DLL is developed by Mozilla Foundation. The program is primarily used by the software XUL Runner. The file is confirmed to be safe because it is supported by the original developer Mozilla and is used by the popular browser Firefox. The file has not been involved in any virus issue earlier. win64-evo-gen:[Trj]

It stopped working saying can't load xpcom. When trying to download new thunderbird Avast finds a virus although the claim is The file named XUL. DLL is developed by Mozilla Foundation. The program is primarily used by the software XUL Runner. The file is confirmed to be safe because it is supported by the original developer Mozilla and is used by the popular browser Firefox. The file has not been involved in any virus issue earlier. win64-evo-gen:[Trj]

All Replies (1)

david
david
  • Top 10 Contributor
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This URL may help: https://support.mozilla.org/en-US/questions/1360766

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