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No Message Filters On Configurations

ventolinmono
ventolinmono
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Hi

I recently updated to 128.2.1 esr and my message filters are not working. When I open "Tools" > "Message Filters" the filter list is empty but when I open the msgFilterRules.dat file on my profile the message filters are there. (I made lot's of them.)

Hi I recently updated to 128.2.1 esr and my message filters are not working. When I open "Tools" > "Message Filters" the filter list is empty but when I open the msgFilterRules.dat file on my profile the message filters are there. (I made lot's of them.)

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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When you open the Message Filters dialog, filters are shown only for the account selected at the top of the window, i.e. filters are defined per account.

If you only have one account and the window is empty, see if it's still the case in troubleshoot mode (under Help).

Helpful?

ventolinmono
ventolinmono Question owner
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Thanks for your answer. I have two different accounts, each with its own filters.

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor
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What is the result of troubleshoot mode? It can test for display issues.

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ventolinmono
ventolinmono Question owner
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Same. One account has it's filters, the other account doesn't.

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