This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Real Player not working

  • 6 replies
  • 36 have this problem
  • 1 view
  • Last reply by user751358

more options

I have FireFox 14.0.1, Real Player 15.0.5.109 and Flash Player 11.3 installed. In my extensions Real Player Browser Record 15.0 is disable. I can download from youtube video's from IE but not from FF. I have tried several suggestions and nothing is working. If I do not have the Browser Record 15.0 disable, the videos will not even play.

I have FireFox 14.0.1, Real Player 15.0.5.109 and Flash Player 11.3 installed. In my extensions Real Player Browser Record 15.0 is disable. I can download from youtube video's from IE but not from FF. I have tried several suggestions and nothing is working. If I do not have the Browser Record 15.0 disable, the videos will not even play.

All Replies (6)

more options

There is currently a conflict between the RealPlayer Downloader and Flash 11.3.The RealPlayer downloader has been blocked in Firefox until either Adobe(the makers of Flash)or realplayer release a fix.

Flash 11.3 doesn't load video in Firefox

more options

Then what do we do? I love FF and I am a developer. I hate IE and never use it. Will another version of flash work? If so how do we delete flash player and the folders?

more options

You can try installing Flash 10.3, Install Flash 10.3 or 11.2, which should work with Realplayer.

more options

Tylerdowner, I tried to install the older version you recommend and the program tells me it's too old and will not install.

Real Player used to work fine on both Firefox & IE months ago. I could grab any video online nearly. Now, I cannot get it to work on either browser.

Any ideas?

Thanks.

more options

I have latest RP 15.0.6, Firefox 15.0, the RP browser record plugin is disabled, the RP is checked where it says enable web download and recording. My download this video button isn't appearing and it doesn't come up even when I right-click. I checked to allow Firefox to install plugin, so I think I've done everything. What's wrong?

more options

It just does not work anymore. The only way to download a vid using RP is though the RP browser. In other words, instead of viewing a webpage though Firefox you have to view it though RP.

Firefox does have some vid downloaders in their add-on apps.