correct IMAP server address

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration . I am migrating .mbox file to my new google workspace I have tri… (read more)

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration .

I am migrating .mbox file to my new google workspace

I have tried entering server name under server settings(imap.gmail.com) but unfortunately that does not seem to work.

Asked by rungene 1 week ago

Last reply by rungene 4 days ago

Microsoft OAuth Authentication

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that… (read more)

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that all the requirements as per Microsoft OAuth Authentication and Thunderbird in 2024 (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202) but still get the empty login window (see screenshot). Where do I go from here?

Asked by dor4d 4 days ago

Outlook Email Action Required-How to keep existing saved emails, sent, emails, folders, etc.

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops. I've seen posts about deleting the Outlook account, the… (read more)

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

Asked by bpesto 1 week ago

Last reply by bpesto 4 days ago

Thunderbird Error Notification

Hello, I have experienced an error when I click on the inbox of my domain email address. My email *******@meditationwithjason.com sends and receives mail though Thunderbi… (read more)

Hello, I have experienced an error when I click on the inbox of my domain email address. My email *******@meditationwithjason.com sends and receives mail though Thunderbird with no issues yet I get an error when clicking on the inbox. I attached a screenshot of the notification. Hopefully it's just a small issue I can fix on my own. Any help would be greatly appreciated.

Thanks,

Jason

Asked by jasonwmreid 4 days ago

all access to email lost after update to 128.2.0esr

After silent update to Windows (11) version 128.2.0esr of Thunderbird all account information was lost. After I entered all credentials again Thunderbird confirmed that… (read more)

After silent update to Windows (11) version 128.2.0esr of Thunderbird all account information was lost. After I entered all credentials again Thunderbird confirmed that account data is correct and showed absolutely empty email folders. I tried to import from existing profile ( which I suppose update procedure should do automatically) but this did not change the result. The mail access method I use is IMAP. I can verifty that my emails are present on server via web interface.

This is extremely frustrating

Asked by konstantin.kivi 4 days ago

lost emails

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the beg… (read more)

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

Asked by Rik Smith 4 days ago

Last reply by Rik Smith 4 days ago

Attachments received are all replaced by a very old photo

For several days now, every Email I receive on Thunderbird (on my desktop computer) with an attachment has had the attachment replaced with a twelve year old photo of min… (read more)

For several days now, every Email I receive on Thunderbird (on my desktop computer) with an attachment has had the attachment replaced with a twelve year old photo of mine. How do I stop this from happening so I can receive new attachments?

Also, When I view Emails on my iPhone, this also happens.

Thanks, DAN

Asked by grigsfam 4 days ago

OAuth2 in server settings

Microsoft are again complaining about normal password login. Today I have updated to Version 128.2.0esr (64-bit) I have set outgoing server to StartTLS and OAuth2 and i… (read more)

Microsoft are again complaining about normal password login.

Today I have updated to Version 128.2.0esr (64-bit)

I have set outgoing server to StartTLS and OAuth2 and it is fine.

When i set OAuth2 in server settings and try to retrieve mail i get "Host contacted, sending login............" and it sticks at that point with no error messages from Thunderbird or Microsoft.

If i revert to "Normal Password" it is fine.

When microsoft first complained i turned on two step authorisation and the used their option (cannot remember what it was called now) to create a login password/key for thunderbird so that it would still work for "Normal Password" setting

How do we get round Microsoft's obstacles???>

Dave

Asked by printguy 1 week ago

Last reply by printguy 4 days ago

Missing mails and folder settings after Ubuntu update

Hi, I updated Ubuntu and after update almost all my emails and my catalogues settings are gone. I only see a few mails received over the past 2 weeks before an update, a… (read more)

Hi, I updated Ubuntu and after update almost all my emails and my catalogues settings are gone. I only see a few mails received over the past 2 weeks before an update, and a few from a few weeks after I bought my PC and set up Thunderbird.

During the update I was asked: "Do you want to reset your setting to default?" and some second question and I responded "Yes" twice.

Everything apart from mails from Thunderbird stayed with no changes. Do you have any idea how to try to get my mails back? I'm happy to share all data you need to answer my question. Thank you in advance!

Asked by anwac 4 days ago

Missing folders etc after xubuntu upgrade to 22.04

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap".… (read more)

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap". Looking at my file map, I see that I have Tbird and snap at the same level, and also "Thunderbird_backup_profile.zip".

A user with snap-related problems on here was advised thus:

"UDP: Remove thunderbird in snap. Install over apt. All works perfect. DO NOT USE install thunderbird in snap!"

OK, so what can I do now, please?

Roy

Asked by Roy 4 days ago

Last reply by Roy 4 days ago

Global indexing makes Thunderbird very unresponsive after update to v128

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14. Everything seemed okay im… (read more)

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Asked by zatz 1 month ago

Last reply by zatz 4 days ago

No more tag colors after update

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested sol… (read more)

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested solutions I have read (restard in safe mode, clear cache, disable addons etc...).

Thank you for your help!!

Asked by RokPogo 5 days ago

Last reply by RokPogo 4 days ago

can't add RSS subscription; says it already exists

Greetings. After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed … (read more)

Greetings.

After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed the subscription and deleted the subfolder from Blogs & Newsfeeds, but when I tried to add it back, the URL returned "The Feed URL is not authorized." I checked the version of Thunderbird, and apparently the update hadn't fully applied, as I was told to relaunch. After doing so, when I try to add the feed, I get the message "You already have a subscription for this feed." It is not listed in the Feed Subscriptions window.

Please help.

Asked by tonyc12 1 week ago

Last reply by tonyc12 5 days ago

Thunderbirds asks for password for removed account in continuous loop

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the accou… (read more)

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties.

I have tried sevaral things and it seriously is driving me crazy...

Asked by Sara Zavaree 5 days ago

Last reply by Sara Zavaree 5 days ago

Transferring Thunderbird profile from old to new Windows 11 PC

I tried to transfer the Profile of Thunderbird Version 115 from my Windows 10 PC to a new Windows 11 PC. I followed the steps posted at the website ( https://support.moz… (read more)

I tried to transfer the Profile of Thunderbird Version 115 from my Windows 10 PC to a new Windows 11 PC. I followed the steps posted at the website ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer ) I got to Step 5 for the new / destination computer 5. Locate the "Profile Folder" entry, but when I clicked Open Folder. Windows could not find the Thunderbird profile folder How do I bring my Thunderbird profile to the current version of Thunderbird? Thank you

Asked by pb4321 6 days ago

Last reply by pb4321 5 days ago

Thunderbird and MS Outlook

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli… (read more)

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli I changed the server from something older to, if I remember right, smtp.office365.com. The old entry was more like smtp.outlook.com. Then I had to close and restart Thunderbird. 2. Tbird still couldn't access my Outlook mail account. On Microsoft's security page, I had to create an "app password" and enter that in Thunderbird instead of my previous Outlook password. Either I made an error, or the first app password didn't work and I had to create another app password; that time it succeeded.

Asked by stitesww 5 days ago

"Get all new messaages" not working

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2… (read more)

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2 messages at atime... every time I click Get all new messages and it only got to april 2023... so it still has about 10k messages to download... Thank you for any sugestions!

Asked by Roxana Cleja 6 days ago

Last reply by Roxana Cleja 5 days ago