We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Can't drag emails into archive folders

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা iampowerslave

more options

Hi I am unable to drag some emails from my inbox into folders I have set up, notably 3rd level folders. However this doesn't apply to all my emais. I can drag some without any problem - even into 3rd level folders. This is a recent problem. I never had trouble previously. Why is this and what can I do to solve it?

Hi I am unable to drag some emails from my inbox into folders I have set up, notably 3rd level folders. However this doesn't apply to all my emais. I can drag some without any problem - even into 3rd level folders. This is a recent problem. I never had trouble previously. Why is this and what can I do to solve it?

All Replies (1)

more options

I can't say it is the same thing that happens to me. But try this.

When you can't drag them, hit the <ESC> key in your keyboard and try again.

Sometimes it seems something gets in the way, and it gets disabled by pressing Escape, I think it has to do with the Quick Filter.