This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have reason to belief that my hotmail account has been hijacked by Microsoft for Outlook Express....

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

77SUNSETSTRIP
77SUNSETSTRIP
more options

My Hotmail Account thru Thunderbird has been hijacked. I no longer trust the Hotmail account and will stop paying for its use. This morning I discovered that there was a problem with my Hotmail account thru Thunderbird after many years of usage and contacted Microsoft Hotmail. They made me change my password but was unable to use the Hotmail account with Thunderbird. I was able to access my Hotmail account thru an online version of "Outlook Express?" Why not Thunderbird? Did MS hijacked my e-mail account? Can Mozilla help? I have been resisting the "GWX.exe" until I build a new computer from the ground up for Windows 10. Don't like upgrades from Win 7 to Win 10. Its like putting a high powered racing engine in an old jalopy. MS is trying to force me to upgrade to Win 10. The FTC will be next....

My Hotmail Account thru Thunderbird has been hijacked. I no longer trust the Hotmail account and will stop paying for its use. This morning I discovered that there was a problem with my Hotmail account thru Thunderbird after many years of usage and contacted Microsoft Hotmail. They made me change my password but was unable to use the Hotmail account with Thunderbird. I was able to access my Hotmail account thru an online version of "Outlook Express?" Why not Thunderbird? Did MS hijacked my e-mail account? Can Mozilla help? I have been resisting the "GWX.exe" until I build a new computer from the ground up for Windows 10. Don't like upgrades from Win 7 to Win 10. Its like putting a high powered racing engine in an old jalopy. MS is trying to force me to upgrade to Win 10. The FTC will be next....

All Replies (4)

77SUNSETSTRIP
77SUNSETSTRIP Question owner
more options

77SUNSETSTRIP FOLLOW UP

This is what I got (below) when I tried to connect with "Thunderbird" utilizing the new password....

Sending of password for user res0q50e@hotmail.com did not succeed. Mail server pop3.live.com 

responded: Authentication failure: unknown user name or bad password.

[Error="ProxyNotAuthenticated" AuthResult=0 

Proxy=CY1PR0401MB1552.namprd04.prod.outlook.com:1995:SSL]

(There is more than one way to skin the cat)

Modified by 77SUNSETSTRIP

77SUNSETSTRIP
77SUNSETSTRIP Question owner
more options

77SUNSETSTRIP Where did the bar come from?

Zenos
Zenos
more options

Port 1995? You want 995 for POP with SSL. But you seem to be using a proxy server. What's that for?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Belatedly, I think this is the answer to this issue. http://thunderbirdtweaks.blogspot.com.au/2016/06/hotmail-proxy-errors.html