Firefox 14.0.1 Sync constantly spews "Incorrect account name or password"
I had the same problem with Firefox 13. I have deleted my Sync account and reset my Sync account.
When I first set up Sync, Sync works for that session. As soon as I exit Firefox and restart I can never Sync again, instead getting "Incorrect account name or password." Both account name and password are correct.
I get the same behavior if I create Sync in Firefox Safe Mode (Add-ons Disabled).
It looks like most folks are not encountering this problem. Must be something about me.
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Hi,
You can try to check the error log by typing about:sync-log in the location bar and clicking on a link. For the details of the troubleshooting steps please see this.
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Good tip, dumdidadida. I posted my sync-log.
It all seems to be going well until
1342996447883 Sync.Resource DEBUG No authenticator found. 1342996448374 Sync.Resource DEBUG mesg: GET fail 401 https://scl2-sync211.services.mozilla.com/1.1/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/info/collections 1342996448374 Sync.Resource DEBUG GET fail 401 https://scl2-sync211.services.mozilla.com/1.1/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/info/collections 1342996448374 Sync.Service WARN 401: login failed.
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Any update on this? I'm having the same problem. It started yesterday. Today I upgraded to Mac FF 15.0.1 but the problem persists. I can correct it by going to Preferences - Sync, clicking "Update" and entering my password (yes, the same password that Sync keeps telling me is incorrect). But I've had to do this twice today, and it's getting old fast.