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After the new update, my gchat windows are blanked out white and facebook tabs as well.

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  • Last reply by guigs

shawnwines
shawnwines
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Gchat windows flicker completely white and when I try to use a drop down menu on facebook, it's all whited out. This is only after the new update from today, so there may be other problems as well.

Gchat windows flicker completely white and when I try to use a drop down menu on facebook, it's all whited out. This is only after the new update from today, so there may be other problems as well.

All Replies (1)

guigs
guigs
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Please try to update your plugins http://www.mozilla.org/en-US/plugincheck/ Flash is out of date.

Also the Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.