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After downloading Firefox from the internet I see Genieo.com which is bad news.

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  • 1 has this problem
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  • Last reply by James

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I downladed firefox and chrome in the past. Then I was tricked into to downloading genieo.com. I got rid of all that and uninstalled genieo.com, firefox and google chrome. Success - my computer was back to normal - finally! Now weeks later I redownloaded Firefox and chrome and I see evidence that Genieo.com is in there. So I have uninstalled Firefox and Chrome for now. I don't want to see Genieo.com anywhere!

I downladed firefox and chrome in the past. Then I was tricked into to downloading genieo.com. I got rid of all that and uninstalled genieo.com, firefox and google chrome. Success - my computer was back to normal - finally! Now weeks later I redownloaded Firefox and chrome and I see evidence that Genieo.com is in there. So I have uninstalled Firefox and Chrome for now. I don't want to see Genieo.com anywhere!

Chosen solution

https://www.malwarebytes.org/

You really should not download anything from cnet aka download dot com as they are bundling unwanted adware along with legitimate programs.

http://en.wikipedia.org/wiki/CNET#Adware

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Hi,

You're not alone: I found a bunch of people in the mac support forums having the same problem. Many of them seemed to successfully use these directions to remove Genieo completely.

Good luck!

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Just a quick note, Mozilla and Firefox are NTO affiliated with Genieo in any way, shape or form.

Is the computer you are having trouble with a Windows Machine? If so, please do the following:

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If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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Thanks for all the responses. I fixed(I hope) by using free Malwarebytes downloaded through Cnet. Reinstalled Firefox and reset it in the safe mode. Emptied trash bin. Uninstalled files (in the past). I was advised to go to CNET and download Malwarebytes. First attempt sent me to a page full of adverts that had download on all of them and I, not knowing/understanding, took the bait! And caused me all kinds of trouble!

I hope you can make sense of it all(too much) but I believe I finally fixed it.

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Chosen Solution

https://www.malwarebytes.org/

You really should not download anything from cnet aka download dot com as they are bundling unwanted adware along with legitimate programs.

http://en.wikipedia.org/wiki/CNET#Adware

Modified by James