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Why have you started allowing advertising pops

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by philipp

GRIFFWRITER
GRIFFWRITER
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In the last week whenever i use Amazon I have e-bay pop ups which prevent me searching. It does ot happen on Internet Explorer and Chrome. Much as I like your product I will switch to the Microsoft behemothif it continues.

In the last week whenever i use Amazon I have e-bay pop ups which prevent me searching. It does ot happen on Internet Explorer and Chrome. Much as I like your product I will switch to the Microsoft behemothif it continues.

All Replies (1)

philipp
philipp
  • Moderator
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hello, you probably have adware or malware present on your system present. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware