This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox goes to URL other than the one in the hyperlink.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

When clicking on a hyperlink on a web page (Even "Go To Top" hyperlinks.) Firefox redirects window to an unrelated website. The only way to get to intended location is right click mouse and select "Open in new window" choice.

When clicking on a hyperlink on a web page (Even "Go To Top" hyperlinks.) Firefox redirects window to an unrelated website. The only way to get to intended location is right click mouse and select "Open in new window" choice.

All Replies (3)

more options

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

No toolbars installed nor any unusual add-ons. Have run several as-ware & malware sweeps to no avail. Also checked mouse drivers and tried different mouse types with no changes.

more options

can you try to replicate this behaviour when you launch firefox in safe mode once?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems