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Stop Messages From Deleting Without Permission

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

RapidCareMobility
RapidCareMobility
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Some mornings when I start up my computer and open Mozilla Thunderbird, all of my emails have been deleted. I double check my inbox at the end of every day to make sure I haven't deleted any emails, but they are gone in the morning. I have been right through all of my settings and disabled all Automatic Deleting options, but I keep losing important emails.

Some mornings when I start up my computer and open Mozilla Thunderbird, all of my emails have been deleted. I double check my inbox at the end of every day to make sure I haven't deleted any emails, but they are gone in the morning. I have been right through all of my settings and disabled all Automatic Deleting options, but I keep losing important emails.

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Disappearing_mail

RapidCareMobility
RapidCareMobility Question owner
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Thank you. But unfortunately that did not help

christ1
christ1
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You'd need to be a little more specific. What exactly didn't help? Which steps mentioned in the article did you go through?

RapidCareMobility
RapidCareMobility Question owner
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I went through all of the steps and nothing changed. my settings are all correct but my messages keep disappearing.

Matt
Matt
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  • Top 10 Contributor
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is that the entire inbox or only messages older than a certain age? Do you have anything in your anti virus logs or quarantine with the word inbox? Is the account IMAP or POP?