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For an existing security certificate, Thunderbird repeatedly asks for a permanent exception.

  • 5 replies
  • 3 have this problem
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  • Last reply by bherbac

bherbac
bherbac
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Starting yesterday, Thunderbird has started to repeatedly ask for an exception for a security certificate from an e-mail account I have had for over a year. Each time I click the Confirm Security Exception and the permanently store this exception field is checked.

I checked with the owner of the service and no changes have been made to their certificate.

I suspect that this is a bug in the current version, 31.5.0 I believe that this update was installed the day before this started happening.

Please fix asap. Thanks

Starting yesterday, Thunderbird has started to repeatedly ask for an exception for a security certificate from an e-mail account I have had for over a year. Each time I click the Confirm Security Exception and the permanently store this exception field is checked. I checked with the owner of the service and no changes have been made to their certificate. I suspect that this is a bug in the current version, 31.5.0 I believe that this update was installed the day before this started happening. Please fix asap. Thanks
Attached screenshots

All Replies (5)

Matt
Matt
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iof you click View it will name the server the certificate is for. I doubt it will be mail.nevisassociates.com. My guess is just nevisassociates.com.

Lots of admins are under the misapprehension these certificates cover sub domains when they do not.

Matt
Matt
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what anti virus do you use?

bherbac
bherbac Question owner
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Trend Micro Internet Security. This is a Mac running OS X 10.8.5.

The issue appears to be that the current version of Thunderbird is not retaining using the permenant exception for this certificate. This is new behavior in Thunderbird 31.5.0.

Gnospen
Gnospen
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You can add an exception manually. Tools / Options / Advanced / Certificates / View Certificates / Servers / Add Exception.

bherbac
bherbac Question owner
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I have done this about 40 times now... Thunderbird accepts the exception once. Retrieves the e-mail. Next time it checks it says the certificate is missing a name and asks if I want to make an exception.

This started 3 days ago just after updating to the current version of Thunderbird.

I have been using this account/mail server for over a year. Probably had to put the exception in on the first connection. Haven't needed it since.

So the question is why isn't Thunderbird retaining the permanent exception for this server? I suspect a new bug. Please report and fix ASAP.