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Thunderbird hangs when entering addresses

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  • Last reply by Matt

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When I begin entering a name in the To: field TB 31.5.0 hangs for a few seconds.

I have noticed that there is one email address in the address book that is repeated thousands of times. So many times that the computer and TB kind of time out when trying to delete them all at the same time.

I saw a similar problem in 2014 messages but it didn't involve the multiple addresses.

Any suggestions would be greatly appreciated.

When I begin entering a name in the To: field TB 31.5.0 hangs for a few seconds. I have noticed that there is one email address in the address book that is repeated thousands of times. So many times that the computer and TB kind of time out when trying to delete them all at the same time. I saw a similar problem in 2014 messages but it didn't involve the multiple addresses. Any suggestions would be greatly appreciated.

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I have experienced the duplications, it was caused I think by the gContact sync add-on. Once the address book gets huge, the lookup to address mails gets correspondingly slow.