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Thunderbird updated to a new version. don't know my log in info. It says it will send to my email address, but I cannot get into see my emails to receive

retired2014
retired2014
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I have had Thunderbird email for many years. A new version was downloaded. When I restarted my computer, I could no longer access my email account. I don't know what my sign in information is as it's been probably 9 years. It says it will send it to me at my email address, but I cannot access my account. I tried requesting it with my Gmail account but did not get any response.

I have had Thunderbird email for many years. A new version was downloaded. When I restarted my computer, I could no longer access my email account. I don't know what my sign in information is as it's been probably 9 years. It says it will send it to me at my email address, but I cannot access my account. I tried requesting it with my Gmail account but did not get any response.

All Replies (1)

user01229325
user01229325
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No one here knows your log in info either. That is between you and your email provider. Most providers have a password reset function on their email help page.

You need to work with your provider to get your log in fixed and working.