This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 38.2.0 update on Mac cuts off menu bar

  • 9 replies
  • 5 have this problem
  • 1 view
  • Last reply by Matt

more options

Was using the previous version on my Macbook Pro with no problems...prompted for the update to 38.2.0. After restarting Thunderbird, the menu bar is cut off about 95% at the top, showing just a slight hint of each button.

Was using the previous version on my Macbook Pro with no problems...prompted for the update to 38.2.0. After restarting Thunderbird, the menu bar is cut off about 95% at the top, showing just a slight hint of each button.

Chosen solution

I wonder if toads solution will work here.

https://support.mozilla.org/en-US/questions/1012167

Read this answer in context 👍 0

All Replies (9)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

See attached image - thank you.

more options

I don't recognise any of that stuff to the right of "Help" . None of it appears to have any particular significance to email. What's it doing in the menu of an email client?

more options

That is the Mac menu bar - if you're not familiar with Macs, it would look a bit "foreign" to you.

more options

That is the Mac menu bar - if you're not familiar with Macs, it would look a bit "foreign" to you.

more options

gvoyager9 said

That is the Mac menu bar - if you're not familiar with Macs, it would look a bit "foreign" to you.

If you look just below it - about 1/16 inch - that is the top of the Thunderbird window...and if you look very closely, you will see the remnants of the bottom of the Thunderbird menu bar buttons which have been cut off by the 38.2.0 update.

more options

Chosen Solution

I wonder if toads solution will work here.

https://support.mozilla.org/en-US/questions/1012167

more options

Matt said

I wonder if toads solution will work here. https://support.mozilla.org/en-US/questions/1012167

Yes Matt, it worked..the setting, "mail.tabs.drawInTitlebar" was set to "true". Changing it to "false" resolved the problem. Now, the obvious question is, "What changed it?"..the evidence suggests that the 38.2.0 update changed the defaults.

more options

The cause I have no idea. I have seen perhaps three posting here with this sort of issue. While mac users are in a very small minority. My experience is they are a very vocal minority. So it is obviously not a universal issue.