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Password Limited to 16 Characters When Sending Mail Through Outgoing Live/Outlook Mail Server

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Matt

Hasly
Hasly
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When using a password longer than 16 characters, Thunderbird fails to login to the smtp outgoing live/outlook server.

The problem persists after disabling my AV, turning off my VPN, starting Thunderbird in safe mode, and even after adding a "1" to the end of my 16ch password.

Interestingly, Microsoft has the following warning when changing your password: Warning: Passwords longer than 16 characters cannot be used with the Xbox 360

See attached screenshots.

When using a password longer than 16 characters, Thunderbird fails to login to the smtp outgoing live/outlook server. The problem persists after disabling my AV, turning off my VPN, starting Thunderbird in safe mode, and even after adding a "1" to the end of my 16ch password. Interestingly, Microsoft has the following warning when changing your password: Warning: Passwords longer than 16 characters cannot be used with the Xbox 360 See attached screenshots.
Attached screenshots

Modified by Hasly

Chosen solution

This is a limitation imposed my the mail server, not Thunderbird. It is not just the Xbox, it is all mail clients. The major issue is, Microsoft either do not employ folk with general IT experience, preferring Microsoft professionals that really know nothing else, or are deliberately making anything but web mail as difficult as they possibly can. They want you in the Microsoft walled garden.

I am starting to see four Internets. The Apple one, The Microsoft one, The Google one and then the open internet which Mozilla champions, unfortunately none of the other three Internets really want interoperability. They like vendor lock-in..

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Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

This is a limitation imposed my the mail server, not Thunderbird. It is not just the Xbox, it is all mail clients. The major issue is, Microsoft either do not employ folk with general IT experience, preferring Microsoft professionals that really know nothing else, or are deliberately making anything but web mail as difficult as they possibly can. They want you in the Microsoft walled garden.

I am starting to see four Internets. The Apple one, The Microsoft one, The Google one and then the open internet which Mozilla champions, unfortunately none of the other three Internets really want interoperability. They like vendor lock-in..