Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozzila crash report (Lets hope to fix this)

  • 7 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

After so many crashes i have decided to do something about it i will post u my mozzila crash dump and i hope u will know a proper solution.

Also if u see in crash report something else that s needed to be updated or something like that tell me please.

https://crash-stats.mozilla.com/report/index/f1ca868a-a1e8-45c5-9f64-ebdde2151107 most recent crash happened before 10 or more minutes.

After so many crashes i have decided to do something about it i will post u my mozzila crash dump and i hope u will know a proper solution. Also if u see in crash report something else that s needed to be updated or something like that tell me please. https://crash-stats.mozilla.com/report/index/f1ca868a-a1e8-45c5-9f64-ebdde2151107 most recent crash happened before 10 or more minutes.

All Replies (7)

more options
more options

thank you, those crashes are spread over quite an amount of different signatures which makes it a bit hard to give specific advice. due to the range of error signatures, i would speculate that your hardware might be involved in the issue. can you test the integrity of your RAM with a tool like www.memtest.org ?

more options

philipp said

thank you, those crashes are spread over quite an amount of different signatures which makes it a bit hard to give specific advice. due to the range of error signatures, i would speculate that your hardware might be involved in the issue. can you test the integrity of your RAM with a tool like www.memtest.org ?

Well i can try but i have never done this.

more options

I have tried to test properly but when i was at part when i select boot device i just figured out that i have mp3 player with usb stick so i guess it was not valid ... either that or my pc doesnt support usb boot options. i dunno... if u can help me on some other way

more options

can you tell us what kind of device you're using (manufacturer/model)? maybe your vendor is providing some RAM-test tools of its own...

more options

philipp said

can you tell us what kind of device you're using (manufacturer/model)? maybe your vendor is providing some RAM-test tools of its own...

Well motherboard is ASUS M2N68-AM SE2 (AM2)

more options

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: