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Is there a way to display sent mail replies in email threads, so the entire exchange is visible?

  • 1 reply
  • 3 have this problem
  • 10 views
  • Last reply by sfhowes

driddels
driddels
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Basically, I'd like to combine my Sent Mail (outbox) with my Inbox, so that threads can contain both sides of the conversation. I'm working a tech support position, and I need to be able to easily track a lot of conversations at one time.

Basically, I'd like to combine my Sent Mail (outbox) with my Inbox, so that threads can contain both sides of the conversation. I'm working a tech support position, and I need to be able to easily track a lot of conversations at one time.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There are a couple of add-ons that might help:

https://addons.mozilla.org/en-US/thunderbird/addon/copy-sent-to-current/

(read disclaimers about Gmail)

and:

https://addons.mozilla.org/en-us/thunderbird/addon/send-and-file/

To see all sent and received messages in a specific thread, right-click and 'Open Message In Conversation'.