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Firefox doesn't load pages.

  • 6 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

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Hi,

Firefox was working fine, but when I closed it and reopened it, it didn't load any page. Other browsers work, but firefox doesn't. I looked at some sollutions on the internet (from another browser) but they didn't work. I restarted the computer but it didn't work either. There are no error messages, it is just loading forever in a white page.

Thanks in advance.

Hi, Firefox was working fine, but when I closed it and reopened it, it didn't load any page. Other browsers work, but firefox doesn't. I looked at some sollutions on the internet (from another browser) but they didn't work. I restarted the computer but it didn't work either. There are no error messages, it is just loading forever in a white page. Thanks in advance.

Chosen solution

Ok, I rebooted and I installed some windows updates. It works now. Thank you all for your help! :)

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All Replies (6)

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hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

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philipp said

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again. Fix problems connecting to websites after updating Firefox

Hi,

I saw this sollution online and I tried it but it didn't work. Maybe I did it wrong. How exactly should I do it?

Modified by pavloss

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Open the firewall settings. Look for the "rules" where programs are listed. Remove all entries for Firefox and Mozilla.

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FredMcD said

Open the firewall settings. Look for the "rules" where programs are listed. Remove all entries for Firefox and Mozilla.

I did that, but it doesn't work. Should I reboot my computer after I remove the rules?

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Chosen Solution

Ok, I rebooted and I installed some windows updates. It works now. Thank you all for your help! :)

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Glad to help. Safe Surfing.