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Firefox loads after install, then won't open again.

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by FredMcD

scottbyl
scottbyl
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I have tried now with several versions, but I can't get Firefox to open a second time after installation. It opens when I finish the install, but hangs on open after that. I can see the firefox.exe file running in Task Manager, but no window ever pops up. Occasionally a reboot fixes this, but not this time. I have tried versions 43, 44, and 45 beta. All exhibit the same behavior.

I have tried now with several versions, but I can't get Firefox to open a second time after installation. It opens when I finish the install, but hangs on open after that. I can see the firefox.exe file running in Task Manager, but no window ever pops up. Occasionally a reboot fixes this, but not this time. I have tried versions 43, 44, and 45 beta. All exhibit the same behavior.

All Replies (4)

FredMcD
FredMcD
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The Firefox window may be opening outside your view.

Right click on the icon and select Open New Tab. Sometimes this works. If it opens, close it by Menu > File > Exit.

scottbyl
scottbyl Question owner
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I don't get the icon showing as open in the task bar. I can see the process running in task manager. I also just figured out it is only not working in my profile. If I log into another windows profile, it loads fine.

I have renamed the Mozilla and Mozilla Firefox folder in my Users profile, but that didn't help.

scottbyl
scottbyl Question owner
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I am running WIndows 7 btw. So I should see the FIrefox box in the task bar, to do what you asked. I am not getting any indication that its running any further then initial startup, but never loading a GUI. I am not getting any windows error logs, or any error windows.

FredMcD
FredMcD
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I've called the big guys to help you. Good luck.