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The message could not be sent using Outgoing server (SMTP) smtp.centurylink.net for an unknown reason. It used to work great

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  • Last reply by Matt

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Everytime I try to send mail I get the message Login to server smtp.centurylink.net failed and am asked to reenter my password. I've tried reentering password and still doesn't help, I close box and get Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.centurylink.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again. I haven't changed any settings and have used Thunderbird for several years. Now using version 38.5.1

Everytime I try to send mail I get the message Login to server smtp.centurylink.net failed and am asked to reenter my password. I've tried reentering password and still doesn't help, I close box and get Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.centurylink.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again. I haven't changed any settings and have used Thunderbird for several years. Now using version 38.5.1

Chosen solution

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
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Chosen Solution

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Modified by Matt