This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get an "Unexpected error" message when trying to sign into Firefox Sync? even i canot reset my password can you help please

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hi there

I get an "Unexpected error" message when trying to sign into Firefox Sync? even i canot reset my password can you help please

no one help me even firefox support

i try more than firefox version

please help

Hi there I get an "Unexpected error" message when trying to sign into Firefox Sync? even i canot reset my password can you help please no one help me even firefox support i try more than firefox version please help

All Replies (1)

more options

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status:

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.