This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

with upgrade, lost folders I filed emails into

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

With an upgrade to thunderbird, My inbox and trash folders remained, but other folders in which I file previous emails by subject matter disappeared. Several of the folder names were still there, but now empty. Other folders vanished, but did not reappear empty. How can I recover these? Assuming I can recover, how can I save these emails to another hard drive so they wouldn't be lost again?

With an upgrade to thunderbird, My inbox and trash folders remained, but other folders in which I file previous emails by subject matter disappeared. Several of the folder names were still there, but now empty. Other folders vanished, but did not reappear empty. How can I recover these? Assuming I can recover, how can I save these emails to another hard drive so they wouldn't be lost again?

All Replies (1)

more options