Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot connect email

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

dannwls
dannwls
more options

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is.

Secure SSL/TLS Settings

(Recommended)

Username: danieljones@bahaman20s.com Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995

Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465


Authentication is required for IMAP, POP3, and SMTP.

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is. Secure SSL/TLS Settings (Recommended) Username: danieljones@bahaman20s.com Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995 Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465 Authentication is required for IMAP, POP3, and SMTP.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

This is a public forum. So you'd better remove your email address from your previous post.

Modified by christ1