I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.

7 years ago

1/27/17, 8:31 AM

I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.

Check the Norton firewall component is set to allow Thunderbird version 45.6 That is the most common cause of issues on updates to Thunderbird.

👍 1

Answer 1 · 2017-01-27 08:31:51

Matt

1/27/17, 12:25 PM

What anti virus? What mail provider?

Answer 2 · 2017-01-27 08:31:51

1/27/17, 2:25 PM

Matt, Nortons. Dodo.

Answer 3 · 2017-01-27 08:31:51

1/28/17, 10:53 AM

Check the Norton firewall component is set to allow Thunderbird version 45.6 That is the most common cause of issues on updates to Thunderbird.

Answer 4 · 2017-01-27 08:31:51

1/29/17, 1:20 PM

Thanks Matt, This fixed our problem. Appreciate your time and efforts in this matter!