This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using QB and Thunderbird. Invoice emails appear correct on the screen but are sent with code.

more options

My QB invoice templates appear correctly but when I hit the send button they have code. html>

<head>
  <meta http-equiv="content-type" content="text/html; charset=utf-8">
</head>
<body bgcolor="#FFFFFF" text="#000000">


  


Debbie:

I hope you are doing well today. Please find attached invoice CS2017-1 from for the placement of XXX
My QB invoice templates appear correctly but when I hit the send button they have code. html> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8"> </head> <body bgcolor="#FFFFFF" text="#000000"> <p><br> </p> <br> <br> <br> Debbie: <br> <br> I hope you are doing well today. Please find attached invoice CS2017-1 from for the placement of XXX

All Replies (1)

more options

If you are attaching a file, then this should not happen.

If you send me such an e-mail, I can take a look at the code in it to figure what is going on. I'll send you a Private Message here.