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I am trying to set up thunderbird as a replacement for Outlook and it refuses to accept the details that work with Outlook.

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  • Last reply by sfhowes

woodtisbury
woodtisbury
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I have 2 email accounts to set up It keeps saying on one configuration could not be verified - is the username or password wrong?

Then on one once it accepted the detail it will not send anything when I went to test it and it says "Login to server smpt-mail.outlook.com failed

I have 2 email accounts to set up It keeps saying on one configuration could not be verified - is the username or password wrong? Then on one once it accepted the detail it will not send anything when I went to test it and it says "Login to server smpt-mail.outlook.com failed

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sfhowes
sfhowes
  • Top 10 Contributor
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The "config. could not be verified..." error could be due to having 2-step verification on the account but not using an app-specific password when adding it to TB. Plus, the settings for outlook.com have been updated: smtp-mail.outlook.com is not recommended:

https://support.mozilla.org/en-US/questions/1156972

https://support.mozilla.org/en-US/questions/1151035#answer-973918