This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I uninstall onlineMapFinder and FromDoctoPDF toolbar?

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by SarahDR

SarahDR
SarahDR
more options

I have inadvertently installed a new toolbar called OnlineMapFinder and FromDoctoPDF which I wish I hadn't. I am unable to hide them and can't find them to uninstall in the App section of Settings. Googling how to uninstall them I get a message that suggested sites providing information are unsecure. Can you help me get rid of these Please?

I have inadvertently installed a new toolbar called OnlineMapFinder and FromDoctoPDF which I wish I hadn't. I am unable to hide them and can't find them to uninstall in the App section of Settings. Googling how to uninstall them I get a message that suggested sites providing information are unsecure. Can you help me get rid of these Please?

Chosen solution

Thank you so much. I found them as indicated in the Add-ons Manager (Ctrl+Shift+A) > Extensions and have disabled them for now - although I see that I can remove them if I choose.

I really apreciate that someone was out there to help me.

Thanks

Read this answer in context 👍 4

All Replies (2)

Scribe
Scribe
more options

Hi, open the Add-ons Manager (Ctrl+Shift+A) > Extensions and remove if they are there.

Do a search in your PCs search box for them, and look in you PCs Programs - right click the Start button > Control Panel > Programs.

If necessary, you can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!

SarahDR
SarahDR Question owner
more options

Chosen Solution

Thank you so much. I found them as indicated in the Add-ons Manager (Ctrl+Shift+A) > Extensions and have disabled them for now - although I see that I can remove them if I choose.

I really apreciate that someone was out there to help me.

Thanks