This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can not access my email that use as my firefox account

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by FredMcD

more options

my firefox account use a free email to register but now it's not free anymore so i can not confirm the email for login to firefox account. are there any other way to identify my account's ownership ? i really need the bookmark that sync with my account. sorry for bad english.

my firefox account use a free email to register but now it's not free anymore so i can not confirm the email for login to firefox account. are there any other way to identify my account's ownership ? i really need the bookmark that sync with my account. sorry for bad english.

Chosen solution

If the problem is with a sync account,

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

If the problem is with a sync account,

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address