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Username of password was wrong?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

narukami
narukami
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I encountered some issue when I sync my email. So I clear the user data to re-configurate. But there is "Configuration could not be verified -- is the username or password wrong?". I'm sure the username and password are right because I can sucessfully sign in throught webpage. That's why? My account is gmail.

I encountered some issue when I sync my email. So I clear the user data to re-configurate. But there is "Configuration could not be verified -- is the username or password wrong?". I'm sure the username and password are right because I can sucessfully sign in throught webpage. That's why? My account is gmail.

All Replies (3)

smorele
smorele
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Hello, can you connect to your Gmail account through the web interface with these same email and password?

narukami
narukami Question owner
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smorele said

Hello, can you connect to your Gmail account through the web interface with these same email and password?

Of cource I can access my Gmail successfully through web interface. On my desktop computer, I get "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections". So I log in my account on my laptop, I get "Wrong username and password".

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Which identical problem should we address. This one or https://support.mozilla.org/en-US/questions/1179070

As you have more peoples attention on your other question I will lock this one.

Please continue the discussion here https://support.mozilla.org/en-US/questions/1179070