This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I send emails? Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.bluemarble.net ...

  • 1 reply
  • 2 have this problem
  • 54 views
  • Last reply by Wayne Mery

more options

I have not changed any settings but I am unable to send emails. I am receiving emails fine. I checked with my service provider and they are not having any issues with my account and they can send from their webmail access to my account. I was able to send an email successfully at 1:30 pm today. It just stopped working.

This full message comes up when I try to send an email...

Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.bluemarble.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I have not changed any settings but I am unable to send emails. I am receiving emails fine. I checked with my service provider and they are not having any issues with my account and they can send from their webmail access to my account. I was able to send an email successfully at 1:30 pm today. It just stopped working. This full message comes up when I try to send an email... Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.bluemarble.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Modified by Wayne Mery

All Replies (1)

more options

Chosen Solution