This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't download messages to inbox. Error message is: There was an error downloading the following message: From: Edward E Ewbank <ewbank@xtra.co.nz> Subje

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by ewbank

more options

There was an error downloading the following message: From: Edward E Ewbank <ewbank@xtra.co.nz>

  Subject: test
This message may contain a virus or there is not enough disc space. Skip this message?
There was an error downloading the following message: From: Edward E Ewbank <ewbank@xtra.co.nz> Subject: test This message may contain a virus or there is not enough disc space. Skip this message?

All Replies (2)

more options

What is your anti-virus software?

more options

Thank you christ1, but the problem was solved by changing from incoming mail pop3 protocol to imap protocol.