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I can't stop a download from a site without closing Firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

tomC9000
tomC9000
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When I download a TV show using Video DownloadHelper or Video Download Prime, I can't stop the download without closing Firefox

When I download a TV show using Video DownloadHelper or Video Download Prime, I can't stop the download without closing Firefox

All Replies (3)

FredMcD
FredMcD
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You should be able to stop the download using the add-on's menu. Check with their support pages for more information.

tomC9000
tomC9000 Question owner
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Yes I have done the add-on closing, but the download continues. On the Firefox logo a green download progress bar is there and I only can stop it by closing Firefox.

FredMcD
FredMcD
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FredMcD said

Check with their support pages for more information.