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Amazon Prime Italy does not open

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

Magus007
Magus007
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With the new update when I use Firefox to open Amazon Prime Italy it takes me to Amazon.com and insists I provide a password. It refuses to acknowledge the password and instead stays on that screen. It does this on every computer in the house. I contacted Amazon and they suggested I try it in Chrome and it worked as normal. Not sure what is happening here.

With the new update when I use Firefox to open Amazon Prime Italy it takes me to Amazon.com and insists I provide a password. It refuses to acknowledge the password and instead stays on that screen. It does this on every computer in the house. I contacted Amazon and they suggested I try it in Chrome and it worked as normal. Not sure what is happening here.

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?