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Why won't part of MSN home page load? the scrolling news on main page.

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  • 1 has this problem
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  • Last reply by FredMcD

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When accessing the MSN home page, I am unable to view the scrolling events on the main page. Why is this happening now after I just did an update for your browser. Prior to this update the automatic scrolling events on MSN home page was working, now it's not and when I open in another entities browser it works fine. Thanks

When accessing the MSN home page, I am unable to view the scrolling events on the main page. Why is this happening now after I just did an update for your browser. Prior to this update the automatic scrolling events on MSN home page was working, now it's not and when I open in another entities browser it works fine. Thanks

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}