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how many times must I mark an email as not junk before thunderbird will believe me?

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

YarnVault
YarnVault
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I have 1 email that thunderbird marked as junk. It is not and I have marked it as not junk at least 50 times in the 5 days. I have reset the training data (several days ago in attempt to get it to leave this one alone). I mark it as not junk and next time the mail updates or I come back to it that email is marked as junk again. I also went to the mail via the web to see if I had somethng there that needed to be reset. I found nothing amiss. What have I missed?

I have 1 email that thunderbird marked as junk. It is not and I have marked it as not junk at least 50 times in the 5 days. I have reset the training data (several days ago in attempt to get it to leave this one alone). I mark it as not junk and next time the mail updates or I come back to it that email is marked as junk again. I also went to the mail via the web to see if I had somethng there that needed to be reset. I found nothing amiss. What have I missed?

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christ1
christ1
  • Top 25 Contributor
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how many times must I mark an email as not junk before thunderbird will believe me?

How many times are you posting this question? Go to https://support.mozilla.org/en-US/questions/1234905